Frequently Asked Questions

All foreign travelers to Indonesia must have at least six months remaining on their passport and at least one full, clean page for the Visa on Arrival entry and exit stamps. If these requirements are not met, guests will be denied boarding in their departing country. Additionally, you may be required to show proof of onward or return travel.

Upon arrival into Indonesia, you are required to purchase a Visa on Arrival at the airport. Citizens of many countries are eligible for Visa on Arrival (VOA). It’s best to check the latest list on the Indonesian Immigration website or with the nearest Indonesian embassy or consulate.

For eligible citizens, you can apply for the VOA online before your arrival in Indonesia, allowing you to skip the queues at the visa application and payment counters. Please click the following link: the e-VOA for B1 – Tourism (Visa on Arrival) application 

Please get advice from your local medical center. For some parts of Indonesia malaria prophylactics are recommended as well as booster injections for intestinal diseases and hepatitis A and B.

Please ensure your medical insurance covers your vacation.

The local currency is the Indonesian Rupiah (IDR). Most hotels and restaurants in Bali accept credit cards, but it’s always helpful to have some local currency to hand. On Bali there are plenty of ATM cash machines that service most foreign bank cards, most common are those servicing cards with the Cirrus and Maestro logos.

Although your trip will be fully-paid before you board the Seven Seas, you may have some additional expenses onboard, which can be settled at the end of your cruise, such as bar bill, massage, laundry, rental gear, on-board shop etc. As well as US Dollar, Euro, Australian Dollar and Rupiah cash, the boat also accepts VISA and MASTERCARD. There is a 2.5% surcharge when paying with credit card and 3.25% with online payment link.

You will need Indonesian Rupiah should you wish to purchase local handicrafts when visiting villages or markets during the trip.

If you wish to show your appreciation to our amazing crew with a tip, we would be most grateful. You can choose the amount and, if you prefer, give it to the Cruise Director, who will distribute it evenly to all crew members at the end of the trip. Tips can also be conveniently added to your credit card. Thank you for your generosity!

Most of our itineraries require a domestic flight to reach the port of embarkation & to return from the port of disembarkation. It is not uncommon in Indonesia for domestic flights to be delayed, rescheduled or cancelled altogether! For this reason, we always recommend that you overnight in Bali, Jakarta, or wherever you enter or leave from Indonesia, before taking your onward flight & do not try to catch an international flight the same day as disembarking the Seven Seas.

Domestic airlines typically impose a strict weight restriction of 20kg per person for checked luggage & 5-7kg for carry-on luggage. Excess luggage is charged per kilo and is payable in Rupiah cash at the airport. Please note that excess luggage is not guaranteed to arrive at the same time as the passenger!

The Seven Seas bar has a wide selection of wines and spirits. If you like to bring your own, please discuss that during booking. Note that Indonesian Customs Department allows for 1 liter of liquor and 200 cigarettes to be brought in duty-free per person.

The Seven Seas works with a very experienced crew from all over the Indonesian Archipelago. The trip leader and PADI divemaster are fluent in English and most of the crew know basic English. As most of the areas that we visit are remote, people you will meet will speak Bahasa Indonesia only. The trip leader will be happy to translate for you.

Voltage in Indonesia and on the boat is 220 volts. Sockets take plugs of the 2 round pin type.

It is recommended to arrange a Cancellation Insurance policy with your travel agent for your flights and to have good medical insurance, a baggage loss or damage insurance or combined travel insurance. Please check the terms and conditions of your booking with respect to cancellation of the trip with Seven Seas.
All guests who are planning to dive with Seven Seas are required to carry valid dive accident insurance, such as that provided by DAN (in USA), DAN Europe (in Europe), DAN Asia-Pacific (in Asia Pacific).

» Why is it so important to be protected with DAN Membership & Dive Injury (Treatment) Insurance?

If you have special needs for meals, equipment (fishing gear etc) or sleeping arrangements (baby cot) please enquire with us prior to departure. Almost anything is possible! As parents ourselves, we understand what it takes to ensure an enjoyable trip for all members of your group, big and small.

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