THE SEVEN SEAS
TERMS & CONDITIONS
THE SEVEN SEAS
TERMS & CONDITIONS
*All prices stipulated in this document are in United States Dollars (USD$).
RESERVATIONS, PAYMENTS, SINGLE TRAVELERS & SINGLE SUPPLEMENT
All rates are quoted on a shared basis; price is per person. If you book as a party of 2, you will be guaranteed that the room will be reserved for your party of 2 people only.
If you are booking as a single traveller, you may be roomed with another person of the same gender, depending on availability.
If you would like a guaranteed private cabin for 1 person, there is a 100% surcharge on top of the listed price for single occupancy.
PAYMENT OPTIONS
- A 30% deposit is required at the time of your reservation.
- Final payment is due 90 days before the date of The Seven Seas cruise departure.
If payments are not made in the periods required, The Seven Seas reserves the right to refuse the services contracted, retain the money paid as deposit, and resell the excursion.
In the case where a reservation is made less than 90 days before the departure date, the total price must be paid at the time of reservation. All deposits and full balance payments are non-refundable.
All prices given by our booking office or an agent are meant as net prices, respectively when money is wired via bank transfer. Other payment methods such as credit card and other payment gateways will be liable to an additional charge as stated by the reservation officer at the time of booking. Please note all payments should be received by The Seven Seas net of service and provider charges, please ensure you select payment of all charges when completing your wire transfer.
A passenger or third party who makes a reservation for other participants must ensure the obligations of their traveling parties (specifically in the respect to payment) as with their own individual obligations. The contractual obligations and general conditions are applicable to all the traveling parties.
If you are making a reservation through our booking office, please discuss your method of payment with your advisor. Please discuss with the customer service department with regards to payment options. We can accept bank transfers within Indonesia. If you are booking via an agent, your payment method and all further enquiries with regard to your charter is through them.
Each guest must have completed the ‘The Seven Seas Booking Form , read, understood and signed our ‘Terms & Conditions’, where applicable a signed medical statement from your doctor confirming you are fit to dive, before arriving on the vessel for the charter.
CURRENCY
USD, Euro, Pound Sterling, AUD and IDR currency is accepted for onboard payments. Currency exchange rates are calculated on the date of payment. Unfortunately, we are unable to accept bank notes of smaller denominations, old, worn, damaged or torn notes of any denomination. We can accept 1, 5, 10, 20, 50 or 100 denominations. Payments onboard by card incur a 3,25% charge.
CHILDREN POLICY
Children are accepted aboard The Seven Seas from the age of 12 years old during scheduled open charters. However this rule is flexible upon reserving a full boat charter or prior communication with The Seven Seas management. During the cruise, we remind you that children remain the TOTAL responsibility of their parents and/or your legal guardians. Parents are required to ensure that the children respect all safety procedures, listen to all safety briefings, and do not disturb the peace and quiet of the other passengers, or the effective management of the cruise.
FULL AND HALF BOAT CHARTER
It is possible to charter the boat. In this particular case, the conditions and price are determined on the basis of a special group offer. The maximum number of passengers is 16 (2 passengers per cabin). These trips cannot be cancelled once the deposit is paid, as the deposit your commitment to complete the booking and payments relating to it.
For full/half boat charters, we require a 30% deposit to secure the booking; the remainder must be paid 90 days prior before departure. In cases where bookings are made less than 90 days in advance, 100% of the booking is required, this is non-refundable.
It is possible to charter The Seven Seas for specific destinations and itineraries, outside of our normal scheduled program, under the following conditions:
- A non-refundable deposit of 30% is made at the time of your reservation.
- 90 days before the charter the balance must be paid in full. In case of cancellation, no refund will be given.
- The additional costs due to a specific relocation of the vessel are added to the cost of the charter. This will depend on the normal program location of the vessel both before and after the reserved charter. The price of the relocation will be communicated to the client before the deposit is paid. All quoted relocation costs must be paid at the time of the deposit and are subject to bookings and availability.
CANCELLATIONS AND ALTERATIONS
If for any particular reason a passenger cannot travel for the voyage reserved, the reservation may be transferred to another person. The Seven Seas must be informed as soon as possible and with a minimum of 2 weeks’ notice before the scheduled date, including the reason, and all information about the replacement passenger provided. An administration fee will be applied.
The replacement passenger must respect all conditions of the contract and The Seven Seas cannot in any way be held responsible for any expenses or changes outside of the cruise (Hotels, flights etc.) A new contract will be established with the replacing customer in the shortest timeframe possible. All conditions of the contract must be respected including passport validity, dive certification (unless non-diver), medical certificate, etc. All documents need to be signed and the balance of the cruise paid.
CANCELLATION BY THE SEVEN SEAS
Client Behaviour
To preserve the serenity and safety of the vessel, its customers and its staff, The Seven Seas reserves the right to cancel any reservation prior to departure of the scheduled trip, if an inappropriate action or indelicate behaviour of any guests justifies it. In this case, The Seven Seas will not reimburse any of the amounts already paid. All complaints against The Seven Seas Liveaboard will be exclusively contested in a court of law in Indonesia.
Unforeseen events, force majeure or other similar reasons
The Seven Seas reserves the right to modify, interrupt or cancel a charter when unforeseen events are imposed on the company or when the security of the traveling clients may be compromised. These may include but are not limited to: refusal or cancellation of navigation rights, flight landing rights, strikes, civil or international war, political or economic disturbances, terrorist threats or activity, fire, climatic, seismic or volcanic events endangering the safety of our passengers, crew and the vessel. In any case, you will be informed by The Seven Seas or your agent as soon as possible. In these particular cases, the customer may not apply for reimbursement from The Seven Seas.
Customers who have foreseen travel insurance taking these unforeseen events into consideration, may request reimbursement directly with their respective insurance company. In case of technical damage occurred aboard The Seven Seas, preventing the departure of the cruise, The Seven Seas will either:
- Provide you with an equivalent service on a similar type of boat.
- Postpone the trip without added The Seven Seas service fees at a later date.
COMPENSATION
The Seven Seas assumes no responsibility, and/or offers no compensation for injury, death or damage that occurred to passengers, damage, or loss to passengers’ property during the cruise that does not directly involve its staff.
INCLUSIONS AND EXCLUSIONS
Inclusions
- VAT
- Onboard Accommodation: Includes three meals per day, snacks, coffee, tea, and drinking water
- Transfers: Return transfers from/to the designated airport to/from the boat on embarkation/disembarkation days
- Diving Services: Dive master, full dive tanks, weights, and weight belts
- Activities: Diving, beach visits, kayaking, and stand-up paddleboarding
- Amenities: Cabin and diving towels, bath amenities (soap, shampoo, conditioner)
Exclusions
- Port and Park Fees: USD $30 per night per person (mandatory)
- Flights and Admin Fees: In case of rescheduling
- Pre- and Post-Cruise Expenses: Transportation, accommodation, and meals
- Beverages and Services: Soft drinks, beer, wine, spirits, laundry, massage
- Satellite Phone Use
- Personal and Medical Insurance
- Diving Insurance
- Visa and Related Fees
- Nitrox, Equipment Rental, and 15L Tank
- Land Excursions: If applicable
- Fuel Surcharges: May fluctuate with market conditions. An additional fuel allowance of up to US$20 per person per day may be required up to 30 days prior to departure.
- Staff Gratuities: While tipping is entirely optional, many of our guests choose to show their appreciation with a gratuity between 5% and 10% of the trip cost. Your generosity is greatly appreciated!
- The Seven Seas Merchandise
ITINERARY
We strongly recommend that guests arrive at least one day prior to the charter start date. Guests are also encouraged to book any return international at least 24 hours after the time of departure from The Seven Seas, thus allowing the body enough time to fully gas off, to enjoy some land-based activity, and to ditch your sea legs. The Seven Seas will not be held responsible for any missed flights or other connections.
The Seven Seas team has created schedules based on the best time of the year to be in Komodo, East of Flores and The Forgotten Islands, considering conditions such as swell, waves, wind, and tidal behaviour. The Seven Seas has no control over natural climatic conditions, and the Indonesian weather system is notoriously unpredictable. Regardless of what your itinerary states, if the Captain or Cruise Director feels that traveling to a certain area due to any of the above factors may jeopardize the safety of the boat, its crew, and passengers, the captain’s word is final.
Please do not feel that we are trying to compromise your trip, there are many dive sites around the areas we travel, and it is often possible to avoid unfavourable weather and ocean conditions within a short journey. Your safety is our number one priority; we pride ourselves on providing you with the best possible trip, within our operating capacity.
PASSPORTS, DOCUMENTATION, CERTIFICATION
Your passport must be valid for at least 6 months beyond your period of travel and have at least two empty pages within it for visa stamp. You are required to have a return ticket, outbound from Indonesia, prior to entering Indonesia.
Customers are responsible for ensuring they have the proper documentation to travel into each country on their itinerary, as well as for re-entry and return to their country. Please check with the appropriate consulate to ensure you have the proper documentation. Always check your passport and visa requirements. This includes but not limited to COVID-19 related documentation that is required by the Indonesian government and your own country.
To partake in any scuba diving activity with The Seven Seas, we will require that you, the customer, hold a valid certification from a recognized scuba diving agency such as SSI, CMAS, BSAC, PADI or similar. The customer is responsible, as a certified diver, to respect and follow the guidelines given by The Seven Seas guides and instructors, plus adhere to the regulations stipulated by their certification agency. Clients are solely responsible to provide a diving medical statement or physician’s medical dated within the last 12 months and certification card. Ignoring the directions given by the guides, or not presenting certification card or valid medical paperwork may cause a limitation or disqualification from scuba diving on the voyage.
The diver accepts their responsibility to be technically capable of participating in the activity of scuba diving and fully accepts the risks associated. We reserve the right, for safety reasons, and at the discretion of The Seven Seas guides, to refuse access to one, several or all dives, if the diver in question does not have the necessary competence to participate safely.
All divers must be either Advanced Open Water certified with at least 20 logged dives, or Open Water certified, with at least 40 logged dives and have dived within the past 5 years. A mandatory refresher shall take place at our first dive site for anyone who hasn’t dived in the past year, which is included in the cost of the trip.
The Seven Seas was built, and the business developed, with protection and conservation as its primary focus. This includes guests’ behaviour toward the reef protection. We require all diving and snorkelling guests onboard to adhere to the following regulations:
- Not harass marine life, for example chasing animals or touching corals without due care.
- Be conscious of the length and position of my fins when swimming near any coral, be it hard or soft coral.
- Utilise reef-safe sunscreen
- Not purposefully break coral, or take anything naturally found underwater.
- Be an environmentally and socially conscious photographer when taking photos/videos underwater.
- Deliberate damage – any deliberate damage will result in a complete exclusion from in-water activities for the remainder of the trip, and the case will be passed on to the marine park authorities. The Seven Seas holds no responsibility for any malicious damage caused by any of its guests’ actions.
MEDICAL AND HEALTH
The Seven Seas or its staff are not legally allowed to provide you with any medical advice or supply prescription drugs, as per the law of Indonesia. If you are unsure about any medical matter, then please seek advice from your general practitioner before scuba diving and similar activities. Likewise, if you are unsure about your physical level of fitness for the itinerary you wish to book, please inform our office and we can discuss your needs in more detail.
Before commencing any holiday, one should be physically able to enjoy themselves. The activities that The Seven Seas offers can be physically demanding, and as such you will be required to be reasonably physically fit to participate and enjoy these activities. Activities include hiking to view points as well as diving. Discomfort, displeasure, and pain resulting from the inability to do said activities as a result of physical unfitness are not ground for complaint or refund. We recommend a complete physical before your trip. There is a DAN-certified recompression chamber throughout Indonesia.
If you have any health problems, are on any form of medication, or have had any illness, injury, or operation that may affect you whilst diving, please let your booking agent know in advance. As we require an up-to-date medical statement confirming you are fit to dive. Failure to inform us about this may result in you not being able to dive, as it may not be able to be obtained from local Indonesian general doctors who are not specialists in hyperbaric medicine. Failure to disclose such prior information may result in your insurance being invalid, or your trip being a non-diving one.
Anyone with specific dietary requirements, including vegetarian/ vegan diets, food intolerances, or allergies should advise us at least 60 days before the trip. Should you have any restrictions or requirements and not inform our booking office prior to your trip departure, it may be difficult or impossible to meet such requirements.
The Seven Seas is equipped with advanced first aid kits onboard, including oxygen and an AED. Currents and winds may cause moderate movement of the vessel at times. You may want to bring motion sickness medication if you feel you will need it. We suggest you bring over-the-counter motion sickness medication or consult your doctor about prescription brands, such as the trans-dermal patch or Scopace tablets. Please be sure to consult your doctor about using such medications when diving. We also have an herbal alternative onboard that many people find successful, but as with anything that you consume for medical purposes, please be aware of its contents before consumption.
The Seven Seas and their staff are unable to accept any medication brought onboard for safe keeping including those that require refrigeration. Should a guest have medication requiring temperature control, they will need to travel with a travel cooling case or small storage cooler with several blue ice packets. The crew will be happy to store and recharge the blue ice packets but are unable to accept possession of, or responsibility for the proper care and storage of medication. This should be kept in your cabin.
Should you suffer from any of the conditions outlined below, please provide a signed medical statement from your doctor within the last 3 months of the date of your trip departure:
- Please be aware that we do not accept divers with asthma if you have had an attack in the last 3 years – or those who take medication for prevention or treatment of asthma on all our dive trips. If you had an attack between 3-10 years ago, we will ask to see the results of a spirometry test (lung function test) dated not older than 3 months of the date of your trip departure. Unfortunately, we do not accept divers with this condition, as our staff are not medically qualified to a level to deal with any medical problems that may arise.
- Thyroid Disease. Divers with thyroid disease or having no thyroid gland should bring a medical statement dated within the past 3 months of the date of your trip departure proving that their cardiovascular system has been critically assessed.
- The Seven Seas also cannot accept divers with Hypertension (high blood pressure) or divers using antidepressants without a signed medical statement from your doctor within the last 3 months of the date of your trip departure.
- Expectant women are not recommended to partake in any scuba diving activity onboard The Seven Seas. Many complex processes occur during pregnancy, and insults (disruptions of normal events) can lead to varied complications. As with all research, diving during pregnancy does increase the risk to the fetus, and the consequences could be devastating to all involved. We would advise anyone who is trying to conceive or is already pregnant, avoids all types of diving to ensure your baby is born healthy and free of complications.
- We would advise anyone with severe allergies to reconsider booking such a trip. The use of peanut oil and crustaceans are widespread throughout Asia, and due to our remoteness, it might be difficult to receive the right treatment for adverse reactions. We do not guarantee any and/or of our meals that there may be traces of nuts and seafood. Previous cases of DCS and DCI in the last 5 years require a medical clearance from a hyperbaric trained specialist.
Please note that for the above-mentioned conditions we do NOT accept medical statements issued locally in Indonesia unless they are from DAN or a similar accredited hospital or clinic. If you need any assistance or further advice on this subject, please contact us for further information.
The Seven Seas is not willing to risk your life, the vessel, or endanger those around you by overlooking such conditions. Please be aware, that due to our location, medical attention is not always easy to obtain. It might, in a worst-case scenario requires medical evacuation; The Seven Seas holds no responsibility or liability for medical evacuation costs.
Failure to make The Seven Seas and your insurers aware of any existing conditions may lead to your insurance being invalid and/or being refused embarkation, and/or diving activities whilst onboard.
INSURANCE
A fully comprehensive travel insurance is now mandatory. The insurance should cover you personally for accidents, medical assistance, baggage, trip cancellation and interruption, personal liability and effects, when a reservation is made. All guests should ensure they have appropriate insurance to cover the activities they will be undertaking during their trip, regardless of risk. Please be advised that if guests choose not to carry travel insurance, The Seven Seas will not be held responsible for any unforeseen financial expenses caused by reasons beyond our control.
In light of the COVID-19 pandemic, both travel insurance and scuba diving insurance are now mandatory.
We require all guests to have a diving insurance policy that includes medical evacuation for the entirety of your trip, The Seven Seas will require a copy of your insurance policy, at least 24 hours prior to departure. We would advise you to carry a copy of your policy with you during your trip.
This insurance should take into consideration the costs involved in accident treatment including hyperbaric treatment and/or repatriation. In the case of a diving accident, or other accident, where the accident was not caused by a service provided by The Seven Seas or their employees, The Seven Seas will not be held responsible for any requests for compensation.
We highly recommend dive insurance offered by the Divers Alert Network and travel insurance. Special 10-day or 30-day DAN dive insurance packages are available, The Seven Seas’ customer service team is able to assist you with obtaining this insurance before your trip. www.diversalertnetwork.org.
CLAIMS AND COMPLAINTS
If you have observations, complaints or requests for reimbursement, you should contact us immediately or at least within 10 days from the return of your trip. Beyond this time, it becomes extremely difficult for us to intervene due to the nature of the law in Indonesia. All requests for reimbursement relating to additional services, or services invoiced but not provided, will be studied in the presentation of documentation and additional information. In the case of litigation, the legal jurisdiction will be Indonesia.
Any complaints made using social media platforms, bypassing the customer service team and/or The Seven Seas office management are not subject to any reimbursement.
PRICE FLUCTUATIONS PRIOR TO YOUR TRIP
All quoted published rates have been calculated from Indonesian Rupiah to United States dollar to allow guests to identify pricing in a globally recognised currency. In the unlikely event of the devaluation of the US Dollar to the Indonesian Rupiah; The Seven Seas reserves the right to levy a supplemental charge directly proportional to the amount of the exchange rate devaluation on a per passenger basis.
The amount of the supplemental charge as of ninety (90) days prior to the departure date, which The Seven Seas advises, shall be added to the final payment of each invoice. The exchange rate shall be determined by the The Seven Seas Head office.
LIABILITY, RELEASE AND ASSUMPTION OF RISK
The Seven Seas cannot be held liable for and will not be responsible for personal injuries, property damage, or wrongful death that may occur during activities arranged, booked or performed by The Seven Seas.
There are inherent risks associated with all activities offered by The Seven Seas, and those risks must be accepted and accounted for by each individual customer. The Seven Seas is neither negligent nor liable if accidents happen as a result of acts or omissions of other third parties. The Seven Seas cannot be held liable for and will not be responsible for loss or damage of personal items such as individual dive equipment, camera and video equipment, strobes and other accessories, passports, flight tickets, etc.
Scuba diving requires a certification from a recognised diving agency such as PADI or SSI. It is your responsibility to demonstrate that you are suitably qualified to participate in any diving activities, and to provide proof of such qualification upon request, prior to you taking part. Such activities include all diving activities other than Open Water Diver or Scuba Diver Course, or Discover Scuba Diving activities that allow participants to take part without a license.
PERSONAL BELONGINGS
The Seven Seas does not recommend that you bring personal belongings of exceptional or sentimental value onboard during your trip. Such items as laptops, cameras, tablets and other electrical goods can become damaged due to water damage. Likewise, with valuable pieces of jewellery, The Seven Seas and its staff will not be held responsible for the damage or loss of such items. All items you decide to bring are at your own risk.
PHOTOGRAPHY & VIDEOGRAPHY EQUIPMENT
Sole responsibility for handling, care, cleaning and maintenance of personal camera equipment, including camera bodies, lenses, memory cards, housings, strobes, lights or other photography or videography accessories, lies with guests.
In asking The Seven Seas staff to assist with any of the aforementioned items, guests hereby personally assume all risks, whether foreseen or, that may befall equipment whilst being assisted by the crew.
This includes periods of required handling between the main vessel and the speed boats, handling between the speedboats to and from the water, prior and post to diving or snorkelling, and cleaning and storage whilst on board The Seven Seas.
Camera dome covers provided by the manufacturer should be kept in place whenever the camera is not in use, especially during transporting to and from dive sites and when stowing cameras.
The Seven Seas also recommends storing all camera equipment in a durable waterproof casing. A dry cabinet is available for use on the vessel.
NUMBER OF DIVES
Please note that the number of dives we list in any package is a best estimate based on normal circumstances, not a guarantee. Circumstances may arise during your liveaboard holiday (weather, illness, personal choice) where the total number of dives conducted is less than the number we estimate. There will be no partial refunds in these circumstances.
All our dives are guided at a ratio of one guide to six customers or less. Our normal schedule consists of the following but can change due to conditions, 3 dives a day plus 1 night dive when possible. There will be one check out dive on arrival day, one dive on the penultimate day of the cruise, and no dive on the checkout day depending on location and logistics.
DIVING CONDITIONS
Our charters offer remote pristine diving, and the dive sites we explore each offer something a little different. The water temperature in Komodo can drop between 21-24C/69-75F at times, and the north remains warmer at 28- 29C/ 82-84F. During our Komodo season, the majority of the charter is spent in the north.
These unique itineraries offer diving on healthy and vibrant reefs, seamounts, sheer walls, caves, beautiful coral gardens and magnificent critter dives. A 3mm wetsuit and hood is recommended, however, only you really know your own requirements. Many of our guides are happy in a rash guard, but if you know you get cold, please, bring a wetsuit. All diving is from tenders or from our dive deck.
DIVE GEAR RECOMMENDATIONS
We recommend that for comfort you bring your own personal dive equipment, including an exposure suit (wetsuit/rash guard), mask, snorkel, regulators and gauges, BCD, dive computer, safety markers, torch, and fins. Dive equipment is available to rent if you require, please make The Seven Seas aware at least 60 days prior to departure on the ‘online booking form’ if you require rental.
Please find the price list below:
Full set ( BCD, Regulator, wetsuit, mask, fins, snorkel) exclude dive light : USD $30/day
Individual item equipment rental per day:
- BCD: USD $8 per day
- Regulator: USD $8 per day
- Wetsuit: USD $8 per day
- Snorkelling Set: USD $8 per day
- Dive Computer: USD $10 per day
- Dive Light or torch: USD $8 per day
If any of the above-mentioned rental equipment is damaged beyond feasible repair or is lost, regardless of whether it is rented from or lent to the person using the equipment they will be liable for the cost of replacement.
Please note, prices for lost / damaged items including shipping and handling, are payable direct to The Seven Seas before the end of the charter, in cash. All equipment rental payments can be made after the final day of diving at the following cost to the individual.
Individual equipment replacement costs:
- BCD – USD $400
- Regulators inc gauges – USD $600
- Mask – USD $50
- Wetsuit – USD $250
- Fins – USD $150
- Dive Boots – USD $70
- Dive Computer – USD $400
- Dive Torch – USD $150
- Weights 1kg – USD $15
- Weights 1.5kg – USD $20
DECOMPRESSION DIVING
Please note that all diving undertaken whilst onboard The Seven Seas Liveaboard is No Decompression Diving. We do not allow any of our guests, regardless of certification level or experience to complete any decompression dives. This is for the safety of all guests and crew onboard. Disregarding these rules whilst onboard may result in being restricted from diving that day or removed from diving for the rest of the trip whilst on The Seven Seas Liveaboard.
CUSTOMER LIABILITY
Any intentional damage that occurs to any property belonging to The Seven Seas, is the whole responsibility of the person or persons, responsible for such damage. The cost of repair or replacement is dictated solely and reasonably by The Seven Seas. Any objections to the values, costs of repairs or replacement are exclusively contestable in an Indonesian court of law.
CONSUMPTION ONBOARD
Alcohol
Whilst onboard ‘The Seven Seas’, alcohol is available to purchase and consume 24 hours per day. However, responsible consumption is the obligation of the individual. If a guest decides to consume an alcoholic beverage during any time of the day, whilst diving activities are still an option, that day will be considered a non-diving day for the rest of that day for that individual.
If your guide decides that you are not fit to dive due to your alcohol consumption the night before, and you decide to contest this decision, it will be put towards the management, discussed, and a resolution will be resolved. This decision is final. Likewise, as a customer, if you are not satisfied with the condition of our staff, please make the management aware, and we will resolve the issue with as few issues and alterations as possible.
Drugs
Please be aware that Indonesia is one of the strictest countries in South East Asia with regards to drug trafficking and possession. Offences such as drug trafficking have been known to result in the death penalty. The Indonesian authorities are ready to make an example of foreigners who possess and/or use illegal drugs in their jurisdiction. The Seven Seas operates a zero- tolerance policy towards banned narcotics onboard our vessel. Anyone caught attempting to smuggle drugs on board The Seven Seas will be refused boarding, and their trip cancelled without refund. People caught in possession or under the influence of narcotics during their time onboard will be handed over to the relevant authorities, no refund will be issued.
Smoking
We understand smokers may participate during our trips, whilst we do allow smoking on some parts of the boat, please note that we have a strict no smoking policy inside any of the cabins as well as the restaurant. This is due to the health and safety of all guests and the boat. This includes cigarettes and vaping equipment. If you are a smoker, there is a dedicated smoking area located at the front of the boat, and this will be pointed out during the briefing on the first day.
ALTERNATIVE DROP OFF/PICK UP
If in any case a guest(s) requires an alternative pickup or drop-off from the predetermined destinations as stipulated in The Seven Seas’s Itineraries, all costs associated will remain solely the guest’s responsibility. The Seven Seas will do our utmost to assist in outsourcing alternative modes of transport, where possible.
If a guest(s) wishes to use The Seven Seas’s Speedboats to be taken and/or dropped off at their desired location, then a charge of $250/hour is applicable, with a minimum of one hour rental.